Privacy Policy
1. Introduction
Welcome to SKYRoot Realty.
At SKYRoot Realty, we respect your privacy and recognise the importance of protecting the personal information you share with us when visiting our website, exploring property listings, or submitting an enquiry.
This Privacy Policy explains how we may collect, use, store, disclose, and protect your information when you access our website or interact with our real estate services.
Our website is designed to help visitors explore property opportunities, learn about buying and selling real estate, and contact us regarding their property requirements. To support these activities, certain information may be required to respond to enquiries, improve our website, and provide relevant information.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required, we will seek it before carrying out the relevant activity.
We encourage you to read this policy carefully to understand our approach to privacy and personal information.
2. Information We May Collect
The information we collect depends on how you use our website and which features you choose to access.
Personal Information
When you submit an enquiry, contact us, or request information about a property, we may collect information such as:
- Full name.
- Email address.
- Phone number.
- Preferred property location.
- Property type of interest.
- Approximate budget or price range.
- Buying, selling, or rental requirements.
- Any additional information you voluntarily include in a message.
Please avoid sharing sensitive personal information unless it is genuinely necessary and requested through an appropriate, secure process.
Property-Related Information
If you contact us about buying or selling a property, you may choose to provide details such as the property location, type, size, asking price, or other information relevant to your enquiry.
We use this information to understand the request and determine what assistance or information may be appropriate.
Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and tools in use.
This information may include:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited and links clicked.
- Date, time, and duration of visits.
- Referring website or traffic source.
- General website interaction and performance data.
We may use this information to maintain website functionality, understand visitor behaviour, improve performance, and identify technical issues.
Information from Third-Party Services
If our website uses third-party tools, such as analytics platforms, advertising services, embedded maps, or contact forms, those services may process certain information in accordance with their own privacy policies and settings.
The information collected will depend on which services are implemented and how they are configured.
3. How We Use Your Information
SKYRoot Realty may use collected information for the following purposes:
Responding to Enquiries
We may use your name, contact details, and message to respond to questions about properties, listings, or our services.
Understanding Property Requirements
If you share your property preferences, we may use those details to help identify relevant opportunities or provide information related to your request.
Improving Our Website
Technical and usage information may help us understand how visitors use our website, identify areas for improvement, and make property information easier to navigate.
Communicating with You
We may contact you regarding an enquiry, a requested update, a property-related matter, or information relevant to a service you have requested.
Where marketing communications require consent, we will obtain the appropriate permission. You may opt out of promotional communications at any time.
Maintaining Security
We may use relevant information to detect suspicious activity, prevent misuse, protect website functionality, and investigate potential security incidents.
Meeting Legal Obligations
We may process or disclose information where necessary to comply with applicable laws, lawful requests, regulatory requirements, or the establishment, exercise, or defence of legal claims.
We will seek to use information only for purposes that are appropriate, lawful, and consistent with the circumstances in which it was collected.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, or measure advertising performance.
Cookies are small data files that may be stored on your device when you visit a website.
Depending on the technologies implemented, cookies may be used for the following purposes:
Essential Cookies: These may support core website functions, security, and navigation.
Preference Cookies: These may remember selected settings or preferences.
Analytics Cookies: These may help us understand how visitors interact with website pages and features.
Advertising Cookies: Where implemented and permitted, these may help measure advertising performance or deliver relevant advertising.
Non-essential cookies and similar technologies will be used according to applicable consent requirements.
You may be able to manage cookies through our website’s consent settings or your browser settings. Disabling certain cookies may affect some website features.
5. How We Share Your Information
SKYRoot Realty does not intend to make personal information publicly available simply because you visit our website or submit an enquiry.
However, information may be shared in limited circumstances where necessary for the purposes described in this policy.
Service Providers
We may use service providers to support website hosting, form submissions, communication, security, analytics, or other operational functions.
These providers may process information on our behalf, subject to the applicable arrangements and legal requirements.
Property-Related Assistance
Where necessary to address a request you have made, information may be shared with an appropriate property professional or service provider, subject to the relevant legal requirements and any required consent.
We will not assume that you have agreed to unrelated sharing simply because you submitted a property enquiry.
Legal and Regulatory Requirements
We may disclose information when required by applicable law, a valid legal process, or a lawful request from an authorised authority.
Business Transfers
If the business undergoes a merger, restructuring, acquisition, or transfer of relevant assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
We do not sell personal information as a general business practice. Any additional use or disclosure will be handled in accordance with applicable law and the relevant privacy commitments.
6. Data Storage and Security
We take reasonable steps appropriate to the nature of the information and the risks involved to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Depending on our website configuration, these measures may include access restrictions, secure connections, software updates, and appropriate security controls.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
You should avoid sharing confidential documents or sensitive financial information through ordinary website forms or email unless an appropriate secure process has been provided.
If you believe that your information has been submitted or accessed improperly, please contact us using the details provided at the end of this policy.
7. How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining relevant business records, resolving disputes, and meeting applicable legal obligations.
The retention period may vary according to the type of information, the nature of the enquiry, the services involved, and any applicable legal requirements.
When personal information is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable law.
8. Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights relating to your personal information.
These rights may include:
- Requesting information about the personal data processed about you.
- Requesting access to personal information, where applicable.
- Requesting correction or updating of inaccurate information.
- Requesting deletion of personal information where legally available.
- Withdrawing consent where processing relies on consent.
- Opting out of promotional communications.
- Raising a concern or submitting a privacy-related complaint.
These rights are subject to applicable legal conditions, exceptions, and verification requirements.
To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before responding.
9. Children’s Privacy
Our website is intended for people who can lawfully use the services offered and submit property-related enquiries.
We do not knowingly seek to collect personal information from children in circumstances where doing so would be unlawful.
If you believe a child has submitted personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
10. Third-Party Websites and Services
Our website may contain links to external websites, property platforms, social media services, maps, or other third-party resources.
These websites and services operate independently and may have their own privacy policies, security practices, and data collection procedures.
SKYRoot Realty does not control the privacy practices of external websites. Before submitting personal information to a third party, we recommend reviewing its applicable privacy policy and terms.
A link to an external website does not necessarily mean that we endorse all of its content, practices, or services.
11. Advertising and Analytics
Depending on the tools implemented on our website, we may use analytics or advertising services to understand website performance, measure campaigns, or evaluate how visitors discover our property listings.
Such services may use cookies, identifiers, or similar technologies, subject to their configuration and applicable consent requirements.
If we use platforms such as Google Analytics, Google Ads, Meta advertising tools, or similar services, the processing of information will also be subject to the relevant provider’s policies and the settings we have configured.
You can manage available privacy and advertising preferences through the relevant platform, your browser, or our website’s consent controls where provided.
This section describes possible uses of these technologies; it does not confirm that every listed service is currently active on our website.
12. International Data Transfers
Some website hosting providers or third-party services may store or process information in locations outside your state or country.
Where personal information is transferred across borders, we will address applicable legal requirements and use appropriate safeguards where required.
The location of data processing depends on the services used and their respective configurations.
13. Privacy Under Applicable Indian Law
Where applicable, SKYRoot Realty aims to handle personal information in accordance with relevant Indian data protection and privacy requirements, including the Digital Personal Data Protection Act, 2023, and applicable rules and commencement notifications.
The specific rights, duties, procedures, and obligations that apply may depend on the provisions in force, the nature of the processing, and the circumstances involved.
Nothing in this policy is intended to limit any rights that cannot lawfully be excluded.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our website features, business practices, technologies, or legal requirements change.
When we make changes, we will update the “Last Updated” date shown at the beginning of this page. Where legally required, we will provide additional notice or seek consent for relevant changes.
We encourage visitors to review this page periodically to remain informed about how personal information may be handled.
15. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or wish to raise a concern about the handling of your personal information, please contact SKYRoot Realty.
Business Name: SKYRoot Realty
Email: [Insert your official business email address]
Phone: [Insert your official business phone number, if applicable]
Business Address: [Insert your business address, if applicable]
Website: [Insert your official website URL]
Please include enough information for us to understand your request. Avoid sending passwords, payment card details, or other sensitive information in an ordinary email.
We will review privacy-related enquiries and respond in accordance with applicable requirements.
Your Privacy Matters
At SKYRoot Realty, we recognise that trust is an important part of every property journey. Protecting personal information, communicating clearly, and handling enquiries responsibly are important elements of that trust.
We aim to treat the information you share with care and to use it in ways that are appropriate for the purposes explained in this policy.
Thank you for visiting SKYRoot Realty and taking the time to understand our approach to privacy.
SKYRoot Realty — Your Property Journey, With Privacy in Mind.